G. Casapulla, F. De Cindio
, O. Gentile, L.Randone
Civic Networking Lab.-Department of Computer Science-Univ. of Milan Via Comelico
39/41, 20135 Milan, Italy e-mail address: Adminisrator@rcm.dsi.unimi.it
The Milano Community Network
(Rete Civica di Milano, RCM for short) has been started Sept. 22, 1994 by the
Departement of Computer Science (DSI) of the University of Milan.
By a small investment and thanks to the donation of some sponsors, the connection
to RCM is free for all citizens. Rcm and Bologna's Iperbole, are the two guiding
experiences of civic/community net in Italy. Among the factors which characterize
RCM, we believe that the following were the most effective:
1) Choice of rules and
the principles: 
The RCM is strongly inspired by Internet values, such as being free and open,
and having the principles and goals of community networks, as presented in (Schuler,
1994). RCM's slogan "la rete siete voi" ("you are the network") inspires everyone
entering the network to be an active member and promoter. The content of the
net is provided by the members. No rigid design is imposed, each member can
propose and manage a thematic conference if the others agree (as with the Internet
Newsgroup). Today RCM has more than 300 such "alive conferences", more than
200 volunteers manage areas as delegates of RCM administrators; about 2500 registered
as members of the 6000 who entered. We now believe that we were fortunate, at
the beginning, to have no municipal involvement. This lack induced the networkers
to rely upon themselves for the network content, and this positive aptitude
seems to continue now that the network has local authority partecipation.
2) Technical choices: 
Our choice is BBS technology, namely the SoftArc FirstClass software. This choice
was based on many reasons: it provides the appropriate access facilities (functionality
and menus) for users equipped with windows interface (both Apple and MSWindows);
FirstClass protocol and other software facilities allow good performance even
with low speed modems, and do not require a computer equipped with high processing
power, memory capabilities and speed connections. Items not possessed by all
current and potential members.
RCM had an IP address from January '95, reachable through Internet via FirstClass
client or with a telnet connection. In September we added a "mirror" of RCM
to the WEB interface; It provides access through the most common Internet brousers
particulary for conferences which needed a world-wide access, such as our pubblic
administration. (http://wrcm.dsi.unimi.it/  )
3) Net managed by DSI: 
As part of the state university, DSI is super partes, is open to all the components
of the community and indipendent from the political turbolence, a critical issue
in Italy.
The department has a long tradition in networking and groupware and has good
educational capability. The promotion of RCM intends to avail the local community
of these skills. When the local authorities gained the net, many problems were
solved by RCM introducing them to profit the new kinds of communication. The
Provincial office, the Regional office and the Municipal office are now on-line.
RCM stresses with the local authorities as well as with others association,
the importance of multidirectional communication. For example we asked for presence
of a "direct line", i.e. a place where you can ask and talk with the principal
partecipants, in every conference. Now, in the municipal area, it is possibility
to ask to the Vice Sindaco of Milan anything about the administration of the
town and to receive a public answer on the net.